The phones are originally from the carrier Verizon and are unlocked for GSM carriers too such as T-Mobile and AT&T. You will need to update to the carriers APN settings.
The shaded screen phones have an imprint which cannot be removed and therefore we are selling them at a discount. See pictures of how they appear.
At 99Cell we pride ourselves with our email communication with all of our customers. We will communicate with you each step of the way via your eBay registered email address, beginning with your questions, winning bidder notification, payment instructions and order update. Thanks for shopping!
Payment can be made via PayPal, VISA, MasterCard, American Express, Discover. Buyer is expected to contact seller within 3 days of auction close with method of payment. Payment expected within 10 days or item will be re-listed and seller will file Non-Paying Bidder Alert with eBay. Thanks for shopping!
We ship USPS and UPS, Depending on the item and quantity. After your payment you will receive a tracking number from the carrier which will deliver your package, that does not mean the item has left our warehouse yet. Please be aware it may take some time until your tracking number gets the first update online but we assure you that once you get the shipping notification your order is in process of leaving our facility. We are closed weekends. Orders placed after regular business hours Monday-Friday are not received and will not begin processing until the next business day. We offer free shipping on all of our products. You can also pay an additional fee for expedited shipping see in the listings for details on the prices. Thanks for shopping!
At 99Cell we want to make purchasing easy and comfortable as possible. 100% customer satisfaction is our goal for all of our customers. On rare occasions and despite our best efforts, an item might turn out to be defective. In the very unlikely event you receive a defective product we ask you to contact us right away, we will do whatever it takes to help you achieve 100% satisfaction. The first step is to email us to request a Return Merchandise Authorization (RMA). In order to speed up the process, please include what is wrong with the unit and pictures if necessary. We will gladly ship you a replacement unit or give you a refund. Due to the size and activity of our warehouse, we cannot accept nor be responsible for items and shipping charges if the item is shipped to us without a prior consent and a Return Merchandise Authorization (RMA) number. We will mail you a pre paid label. Once you receive it, please email us through Ebay so we will be able to track the package back to our warehouse. Please include all original paperwork, box, warranties and accessories. Please make sure to write your RMA number clearly on the outside of the box. Refunds are issued an average of 3 business days after the checking in of your returned product. After we issue the refund, it is up to your bank to post the credit on your account in a timely manner, PayPal credits take 24 hours or less in most cases. Thanks for shopping!