Do not use this service to Unlock IMEI from T-Mobile USA as you will receive a NOT WORKING CODE and you won't be able to receive a refund ! T-Mobile USA is not supported, only MetroPCS is supported. No refund for mistake
In case of problem unlocking your phone after delivery:
-Contact our support team and inform them of the problem
- The support will give you instructions for video proof with a UNIQUE REFERENCE CODE that you add in video.
if you have an issue with the phone, immediately you have to let us know, so we will re-run the process
and after, when the phone is done again our provider will always send a Reference number that must be shown in the video.
that is because anyone can make a video before ordering, and then, use the service, and when the phone is unlocked, then send the old video. that is why our supplier will always send a reference number.
We only refund for "NOT ELIGIBLE FOR UNLOCK" issue, we will not refund any complaint about "Communication Error" or "Server not responding. please try again later.". It is mandatory to check before ordering if your phone has "Server not responding. please try again later." issue. If the answer is yes then you can try to fix this error by performing a hard reset on your phone, or upgrading it's firmware.
Delivery Time 1-5 Days.